ABSTRACT
Abstract Over the last years, pharmaceutical industries have adopted continuous improvement and operational excellence programs to optimize processes, improve quality and reduce operational costs. Worldwide, Lean Manufacturing (LM) and Six Sigma (SS), as well as the integration of the two methods: Lean Six Sigma (LSS) are the most used approaches in the continuous improvement of industries and services. This work aims to investigate the employment of the Lean Six Sigma methodology in the productive areas of pharmaceutical companies located in Brazil. Interviews were conducted with managers of pharmaceutical industries that apply the approach. The results indicated the greater use of Lean Manufacturing tools compared to Six Sigma and the influence of specific peculiarities of the pharmaceutical industry on the benefits that are achieved with the use of Lean Six Sigma. The approach is considered of great value as it provides substantial benefits to the pharmaceutical industry. It is concluded that the work corroborates to the theoretical and empirical knowledge about the methodology use in the context of Brazilian pharmaceutical industries, as well as contributes to the implementation, reformulation, and improvement of Lean Six Sigma programs in this industrial segment.
ABSTRACT
Este artigo objetiva refletir acerca das interações entre formação e ação ergonômica, especificamente, na perspectiva da Ergonomia da Atividade. Seu ponto de partida é a trajetória histórica dessa interface, sinalizando dilemas e alternativas pautadas nas relações entre análise do trabalho e ações formativas. Seus desdobramentos são explorados a partir do "paradigma da formação de atores na e pela análise do trabalho, para e pela ação", ancorado na interdependência entre formação e transformação das condições de trabalho. Conclui-se que este paradigma abre novas vias de análise sobre a sustentabilidade da ação ergonômica e sobre a luta pela saúde.(AU)
This article aims to reflect on the interaction between training and ergonomics' action, specifically, from the Activity-centered Ergonomics perspective. Its starting point is the historical trajectory of this interface, signaling dilemmas and alternatives based on work analysis and training programs relations. Its developments are explored from the "paradigm of training in and by the analysis of work, to and by action", anchored in the interdependence between training and working conditions transformation. It is concluded that this paradigm opens new avenues of analysis on the sustainability of the ergonomics' action and on the struggle for health.(AU)